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on 02-05-2024 10:41 PM
hello there ! I have encountered this problem before some while ago when resetting the laptop
to factory settings the last time and ended up having to involve you guys to help me out , you should be able to download from your account but the dashboard has changed and I am going around in circles with this trying to find it any chance you can help out again please ?
on 03-05-2024 10:13 AM
The instructions can be found here.
https://community.talktalk.co.uk/t5/Articles/SuperSafe-for-Android/ta-p/2205225
Hope this helps.