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Online security

Get answers and information about our security products.

virus protection

Orange3
First Timer
Private Message TalkTalk
Message 2 of 2
I HAD AN EMAIL FROM YOU INFORMING ME THAT MY VIRUS AND SCAM PROTECTION HAS BEEN TURNED OFF, HOW DO I TURN IT BACK ON, CAN'T MAKE ANY SENSE ON THE INFORMATION AVAILABLE
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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

What device are you seeing this on?

 

Does it appear just after you turn your device on?

 

You need to open up your TalkTalk dashboard. It may just have been updating. Is virus protection now on?

 

Please can we ask you don't use capitals going forward. Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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