4 digit code for linking app

[Alanjamesrobertson]

I'm being prompted for a 4 digit code to pairing the Talktalk tv app to the TV Hub. I can't figure out how to get that 4 digit code.

[Philile-TT]

Hi there @Alanjamesrobertson are you still having issues? 

[Alanjamesrobertson]

You may well be right- that was certainly what I had assumed - but Talktalk tech support insisted I was using the correct app. One size fits all apparently. 

[fr8ys · Accepted solution]

The TalkTalk TV app as far as I'm aware is for the 4k box, not the TV hub.

[Alanjamesrobertson]

Hi divsec, it's the Talktalk tv hub. 

Thanks for replying but I've just instigated a return/cancellation. It's nearly a nice product, but the interface and the app issue, along with the hours I've already spent with with tech support and various terrible Talktalk systems and processes have defeated me!

[Divsec]

Hi @Alanjamesrobertson then I'm wondering which hub you have? My colleague @fr8ys is the expert so he might be able to pick up over tthee weekend? 

[Alanjamesrobertson]

Thanks Divsec, but my tv hub menu doesn't include that option, or any equivalent I can find.

[Divsec]

Hi @Alanjamesrobertson try this