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TV Support

For help with your TalkTalk TV box, channels and apps.

4 digit code for linking app

Alanjamesrobertson
First Timer
Private Message TalkTalk

on ‎07-11-2025 06:44 PM

Message 8 of 8

I'm being prompted for a 4 digit code to pairing the Talktalk tv app to the TV Hub. I can't figure out how to get that 4 digit code.

Labels:
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7 REPLIES 7

Philile-TT
Support Team
Staff
Private Message
In response to Alanjamesrobertson

on ‎11-11-2025 07:17 AM

Message 1 of 8

Hi there @Alanjamesrobertson are you still having issues? 

Phili
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Alanjamesrobertson
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎08-11-2025 02:03 PM

Message 2 of 8

You may well be right- that was certainly what I had assumed - but Talktalk tech support insisted I was using the correct app. One size fits all apparently. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎08-11-2025 01:59 PM

Message 3 of 8

The TalkTalk TV app as far as I'm aware is for the 4k box, not the TV hub.

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Alanjamesrobertson
First Timer
Private Message TalkTalk
In response to Divsec

on ‎08-11-2025 11:39 AM

Message 4 of 8

Hi divsec, it's the Talktalk tv hub. 

 

Thanks for replying but I've just instigated a return/cancellation. It's nearly a nice product, but the interface and the app issue, along with the hours I've already spent with with tech support and various terrible Talktalk systems and processes have defeated me!

Divsec
Community Star
Private Message TalkTalk
In response to Alanjamesrobertson

on ‎08-11-2025 10:43 AM

Message 5 of 8

Hi @Alanjamesrobertson then I'm wondering which hub you have? My colleague @fr8ys is the expert so he might be able to pick up over tthee weekend? 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Alanjamesrobertson
First Timer
Private Message TalkTalk
In response to Divsec

on ‎08-11-2025 08:58 AM

Message 6 of 8

Thanks Divsec, but my tv hub menu doesn't include that option, or any equivalent I can find.

Divsec
Community Star
Private Message TalkTalk

on ‎08-11-2025 08:31 AM

Message 7 of 8

Hi @Alanjamesrobertson try this

 


Screenshot_20251108-083021.png
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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