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TV Support

For help with your TalkTalk TV box, channels and apps.

BBC Iplayer

JeanT1
First Timer
Private Message TalkTalk
Message 6 of 6

Picture is very dark and a bit blurry

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5 REPLIES 5

Anonymous
Not applicable
Staff
Private Message
Message 1 of 6

Hi Jean,

 

How are you getting on? Which TV box do you have please?

 

Thanks

 

Michelle

 

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Message 2 of 6

I mean which TV box. 

 

Have a look here as well:

https://www.bbc.co.uk/iplayer/help/questions/getting-started-with-bbc-iplayer/set-video-quality-tv

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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JeanT1
First Timer
Private Message TalkTalk
Message 3 of 6

Not sure how to check settings for iplayer - what should I be looking for in settings? 

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JeanT1
First Timer
Private Message TalkTalk
Message 4 of 6

yes other apps are fine - what box do you mean? The router?

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

Are other apps playing OK? Have you checked the iPlayer settings? Which TalkTalk box is this happening on?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.