We have one of the old boxes for which we pay £5 per month. The recordings that have been set constantly fail to record. Usually this is Channels 4 and 5 but more recently also Channel 3. I have tried to remove the TV package from my account but can't do so online. I have been with talkktalk since its Onetel days and I am really unhappy with the service now. I will be leaving talktalk when our contract expires and will probably go with Virgin. They won't keep customers if they can't supply an efficient and reliable service.
