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TV Support

For help with your TalkTalk TV box, channels and apps.

Fibre 150 and DN370T TV box?

SMS65
First Timer
Private Message
Message 3 of 3

I want to increase my Broadband speed and am now out of contract so i can look at a new one.  However, I also want to keep my Youview DN370T box due to its recording function.

 

Does anyone know if it is possible to upgrade to Fibre 65 or 150 and keep this old box?

 

many thanks

 

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2 REPLIES 2

SMS65
First Timer
Private Message
Message 1 of 3

fr8ys.  Many thanks for your reply.  I feel confident to call Talktalk now to discuss faster broadband packages.  I'm clinging on to my old 370T box because it still works and it does what I need it to, unlike the new replacements being offered.  It's a shame that Talktalk do not appear to have  taken all of the negative feedback onboard and introduced a like-for-like model.

regards

SMS65

 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Your old box will continue to work and you should be able to keep it.

 

The 370T box is an old generation one and these style recordable boxes are no longer supplied. The 4k box is the current box being supplied but it has limitations of use and there is a comparison available.

 

Hope this helps.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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