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TV Support

For help with your TalkTalk TV box, channels and apps.

How do you change your package?

Richard40a
First Timer
Private Message TalkTalk

on ‎10-01-2025 09:20 PM

Message 3 of 3

Hi, i'd like to keep my broadband package but cancel my TV package. Does anyone know how to do this please? 

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2 REPLIES 2

Richard40a
First Timer
Private Message TalkTalk

on ‎10-01-2025 09:44 PM

Message 1 of 3

Thanks for the reply, i'll do that once the telephone lines are open

fr8ys
Community Star
Private Message TalkTalk

on ‎10-01-2025 09:26 PM

Message 2 of 3

You need to phone and speak to the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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