Humax Freeview box stuck on GMT

[robincm1]

Hi everyone,

I have searched through the settings on my Freeview box but can’t find anywhere to reset the clock to BST.

I’m probably looking right through it but perhaps someone could point me in the right direction.

I’m sure it’s done it automatically in the past.

PS it still seems to record things I have set up.

[Michelle-TalkTalk]

Morning,

I'm really glad to hear this and thanks for confirming 🙂

Thanks

[robincm1]

Thanks everyone. I think yesterday’s overnight software update did the trick.

All is now well!

[Michelle-TalkTalk]

Morning,

How are you getting on?

Thanks

[ferguson]

Have you tried a manual software update?

[fr8ys · Accepted solution]

Go to settings and check for an update.

Some boxes were in a different update group and a fix was deployed today to them.

If it does not work, please add the serial number of your box to the private notes field in your profile and post back so that @Michelle-TalkTalk can look into further.

Thank you.

[robincm1]

My mistake. It is a Huawei YouView box supplied by TalkTalk.

[fr8ys]

Is this a freeview box or a YouView box?

If a YouView box, it's the first instance of a Humax box having this issue.

Can you supply the box model number and also advise where the box was sourced by you i.e. TalkTalk, BT, or retail etc 

This will enable the correct advice to be given to on resolving this issue.

If it's a Freeview box, I'd suggest you contact Humax Technical Support direct.

Await to hear from you 

[ferguson]

TalkTalk do not supply Humax boxes. Only their own with the YouView service. Do you mean Huawei by any chance? In which case there was an issue which has now been resolved. If your box is connected to the internet try a manual software update.