Is it because you have no aerial connection to the tv?
You need a separate aerial feed to both the box and tv for them both to work.
You can buy a splitter and lead from most supermarkets.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
