I just get no signal

[GCC10nap]

When I switch on the tv i just get a blue screen with no signal on it

[fr8ys]

Hi, @maughans50 
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

[maughans50]

I don’t get a blue screen I’ve tried connecting the aerial direct to the tv 

it tells me I have a weak or no signal

[Michelle-TalkTalk]

Morning,

How are you getting on? Do you still need assistance with this?

Michelle

[fr8ys]

Hi,

Are you still getting this issue?

I'm assuming this is from the box source selected and the TV itself is working with the aerial plugged directly to it.

The blue screen is sometimes caused by a faulty HDMI cable or one that has come lose.

Can you try removing the cable and turning it round? If that does not work can you try a different cable?

I'd this still happens then there may be a fault with the box.

Try a maintenance reset selecting your box on this page.

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

Please let us know how you get on.