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TV Support

For help with your TalkTalk TV box, channels and apps.

I just get no signal

GCC10nap
First Timer
Private Message TalkTalk
Message 3 of 3

When I switch on the tv i just get a blue screen with no signal on it

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on? Do you still need assistance with this?

 

Michelle

 

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Hi,

 

Are you still getting this issue?

 

I'm assuming this is from the box source selected and the TV itself is working with the aerial plugged directly to it.

 

The blue screen is sometimes caused by a faulty HDMI cable or one that has come lose.

 

Can you try removing the cable and turning it round? If that does not work can you try a different cable?

 

I'd this still happens then there may be a fault with the box.

 

Try a maintenance reset selecting your box on this page.

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Please let us know how you get on.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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