ITV

[Jamesc123]

I cannot play ITV x recored programs on my box as its  not set up with it. Please can I have a new box that has this facility. Can an engineer fit it for me please as I am disabled 

[nomfezeko-TT]

Thank you @Gliwmaeden2, @Jamesc123, thank you for reaching out and please let me know if you still need help and clarity regarding this.   

[Gliwmaeden2]

You still need to use the contact details I gave you, @Jamesc123, as this is part of your contract.

You'll also need to check engineer charges for fixing it up for you. It's described here as £75 for a Talktalk Home Tune Up:

https://community.talktalk.co.uk/t5/Articles/Engineer-charges/ta-p/2207291

[Jamesc123]

Maybe I should of said I cannot watch on demand on ITV, because my box is not set up for ITV X. Can you send me a new box please and an engineer to set it up, as I am disabled 

[Gliwmaeden2]

@Jamesc123, Talktalk no longer provides a box that records.

For support in this matter, use Chat on Sunday or call 03451 720088 after 9am on Monday.

Full details of opening hours are here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529