I assume you are trying to log 8nto the ITV website so you can verify the code to enable ITVX on your box. Or are you trying to log 8nto the app using your email address and password?
Either way this is an ITV issue and you would be best trying to sign into the ITV website to reset your credentials.
If you have never set up an account you will need to do so before using ITVX.
If this is not the issue please expand upon the issue.
Thank you.
Hope this helps.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
