Do you get a picture on the TV if you plug the aerial directly into it?
If not then your aerial has failed and you will need to consult a local installer.
If yes, then remove the box from the mains and turn on again.
If still no picture, perform a retune with the aerial out to clear the memory, then replace the aerial and retune again.
If that does not work, then you will need to perform a reset of the box to factory settings from the settings menu.
Let us know how you get on.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
