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My inability to contact talktalk

CeliaJohnson
First Timer
Private Message TalkTalk

on ‎23-07-2025 02:16 PM

Message 2 of 2

I have spent 2 hours trying to get in touch with talktalk. I've had an outreach engineer come to check my internet and he tried to contact talktalk with no luck. I wonder if another provider will be able to switch me over.

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1 REPLY 1

Mandisa-TT
Support Team
Staff
Private Message

on ‎23-07-2025 02:32 PM

Message 1 of 2

Hi @CeliaJohnson Thank you for reaching out, and I sincerely apologize for the inconvenience you've experienced while trying to contact us. I understand how frustrating it must be to spend so much time seeking assistance, especially after having an Openreach engineer visit.

Our contact details are as followed:

Here is the number to our customer service department 03451720088 who will be able to assist you moving forward, you can contact them between the times Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed

Another option is to use the below link to chat to our live chat advisors who are always ready to assist with your issue.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

I will be able to assist you with any assistance that you require.

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