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TV Support

For help with your TalkTalk TV box, channels and apps.

NOW TV Says No Memberships

kjee99
Team Player
Private Message TalkTalk

on ‎11-09-2025 09:10 PM

Message 5 of 5

I have TalkTalk TV through my account and have been using NOW without an issue - until today.  When I log into NOW account it says I have no memberships.  What has happened?

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4 REPLIES 4

Philile-TT
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎15-09-2025 08:08 AM

Message 1 of 5

@Gliwmaeden2 great response there.🙂

Phili

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to kjee99

‎11-09-2025 09:39 PM - edited ‎11-09-2025 11:30 PM

Message 2 of 5

Because that's rental for the TV hub - a separate issue altogether. 

 

https://help-centre.talktalk.co.uk/TV/Find_info_or_guidance_about_my_product/About_the_TalkTalk_TV_H...

 

It's worth you reviewing whether or not you need Talktalk's TV facilities any more depending on what you want from television generally, @kjee99, and depending on how smart your telly is.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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kjee99
Team Player
Private Message TalkTalk

on ‎11-09-2025 09:34 PM

Message 3 of 5

Thanks.  Why are TalkTalk still taking a payment for TalkTalk TV?

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ferguson
Community Star
Private Message TalkTalk

on ‎11-09-2025 09:13 PM

Message 4 of 5

NOW TV via TalkTalk is no longer available, see here. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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