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TV Support

For help with your TalkTalk TV box, channels and apps.

NOWTV Migration

Fran18
First Timer
Private Message TalkTalk

on ‎30-06-2025 01:27 PM

Message 4 of 4

Received an email from TT on 16 June informing me that TT have ended their relationship with NOW. Offered me voucher codes to sign up with NOW, although I already have membership via TT. Got on to NOW and they said add a payment method. Have just done that and entered the voucher codes - still don’t work. Is this because I’m already paid up until the end of July via TT? TT’s website gives conflicting info. One part says after 9 July NOW service end, another part says paid up until end of July. Any views?

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3 REPLIES 3

kanya-TT
Support Team
Staff
Private Message
In response to Divsec

on ‎01-07-2025 01:25 PM

Message 1 of 4

Thank you @Divsec for stepping in with that link. And also @Fran18 on the link provided above there is an option that says " My Now Voucher doesn't work" I think that will be helpful. 

 

Kanya

Divsec
Community Star
Private Message TalkTalk
In response to Divsec

on ‎01-07-2025 01:22 PM

Message 2 of 4

Hey @ I was being lazy, sorry, this article should help.

https://community.talktalk.co.uk/t5/Articles/Now-and-Netflix-Billing-Closure/ta-p/3114932

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Divsec
Community Star
Private Message TalkTalk

on ‎01-07-2025 01:19 PM

Message 3 of 4

Hi @Fran18 I've no idea how this works but your post has been escalated and a staff member will pick this up and assist you

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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