New TV hub

[Codan]

Why can’t I record programmes on my new box

[ferguson]

@Suzyb36 

First, if you have any issues you want help with here then it's best to start your own topic.

Second, if you are thinking of cancelling you need to contact customer services directly:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

[Suzyb36]

I've just received my new box.  If I knew I couldn't record I wouldn't of renewed my contract.  Thinking of cancelling it.

[fr8ys]

The new TV Hub has no recording facility.

TalkTalk have not provided recordable boxes for over 3 years now as they say streaming is now more popular than recording.

If you still have a functioning YouView box you can continue to use this alongside the HUB which has better facilities to APPs.

[ferguson]

Um, because it doesn't have the facility to record.