Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

No channels

Liddlek
First Timer
Private Message TalkTalk

on ‎26-09-2025 06:45 AM

Message 8 of 8

No free view channels, only get bbc channels through iplayer, re scanning digital channels picks up none, signal strength shows good. Talk talk tv box issue?

Diagnostics says channel/ level. 153/-52dbm

Labels:
0 Likes
7 REPLIES 7

fr8ys
Community Star
Private Message TalkTalk
In response to Liddlek

on ‎27-09-2025 10:41 AM

Message 1 of 8

Pleased you have solved it.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Liddlek
First Timer
Private Message TalkTalk

on ‎27-09-2025 10:18 AM

Message 2 of 8

Was a faulty masthead amp in loft !!

mandisa1-TT
Support Team
Staff
Private Message
In response to Liddlek

on ‎26-09-2025 11:05 AM

Message 3 of 8

Please do have a look and keep us updated should you require further assistance.

0 Likes

Liddlek
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎26-09-2025 11:03 AM

Message 4 of 8

Thanks @fr8ys.

I have a power over co-ax amp in the loft next to the aerial, I'll spend a bit time later looking into this, I also have another tv in another room on the same aerial, also with freeview ( not used in a while),  i'll check this one also !

0 Likes

mandisa1-TT
Support Team
Staff
Private Message

on ‎26-09-2025 08:54 AM

Message 5 of 8

Thank you so much for your assistance @Gliwmaeden2 

Hi there @Liddlek The advice given by @Gliwmaeden2 is correct, kindly let us know should you require further assistance.

fr8ys
Community Star
Private Message TalkTalk

on ‎26-09-2025 08:20 AM

Message 6 of 8

Which box do you have?

 

If you take the aerial out of the box and plug it directly into the TV do you get the channels? If you haven't used the TV tuner for a while you may need to retune.

 

If you don't get any then it's an aerial issue and you will need to consult a local aerial installer.

 

If you get ALL channels, then retune your box with the aerial lead not plugged in. This will clear any memory and show 0 channels. Then replace the aerial lead and retune.

 

Let us know how you get on and your box type if more help needed.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎26-09-2025 08:00 AM

Message 7 of 8

Usually the first thing you should check is the aerial, @Liddlek.

 

@fr8ys will be able to give you step by step guidelines.

 

https://help-centre.talktalk.co.uk/TV/Find_info_or_guidance_about_my_product/Do_I_need_a_TV_aerial_t...

 

 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
© TalkTalk 2026