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TV Support

For help with your TalkTalk TV box, channels and apps.

Not happy

Rich1161
First Timer
Private Message TalkTalk

on ‎01-02-2024 06:45 PM

Message 3 of 3

I’m going to send this box back !

ive only had it 2 days and I’m very disappointed!
first pixelated channels and now totally unwatchable, the weather is good so no excuse it’s weather problems .

i went for the box as I have an aerial which isn’t very good so getting this box I assumed it didn’t really on the Ariel .

im wanting to send it back !

Rich
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2 REPLIES 2

Anonymous
Not applicable
Staff
Private Message

on ‎02-02-2024 07:06 AM

Message 1 of 3

Hello,

 

I'm sorry to hear this. I can see that we've posted on your other topic.

 

Michelle

 

0 Likes

ferguson
Community Star
Private Message TalkTalk

on ‎01-02-2024 07:06 PM

Message 2 of 3

Any box that carries Freeview is reliant on the quality of your aerial and the signal it gets. In the immortal words of Scotty on Star Trek: Ye cannae change the laws of Physics.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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