Problem with New talk talk hub

[Bazza07#]

After connecting new hub , Ethernet and Ariel, the picture quality is ok but not hd quality,and not as good as previous box , if I use the tv itself with it’s own remote it’s perfect. Any ideas ? 

[Michelle-TalkTalk]

Morning,

Thanks for your post. Your HDMI or SCART leads are what carry the image and sound signals from your TalkTalk TV Box to your TV, so simply making sure they're secure could help with sound or picture quality issues. Whichever lead you are using, make sure one end is connected securely to the back of your TalkTalk TV Box and the other end to your TV.

For the best TV experience, we recommend you use the HDMI cable supplied so you can enjoy programmes and films broadcast in High Definition.

Setting up your TalkTalk TV Box - TalkTalk Help & Support

Thanks

Michelle