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Setting up your TalkTalk TV Box

With our handy setup guide you’ll be enjoying your TV service in no time. Simply follow our easy, step-by-step instructions below. You'll need to make sure you follow all the steps, including connecting to your router, in order to enjoy your TV service.

TalkTalk TV 4K Box setup 



TalkTalk TV 4K BoxTalkTalk TV 4K Box



TalkTalk TV 4K Box

1.5 m Black HDMI cable

Remote control
(2 x AAA batteries included)
Power supply:
(make sure you have a spare plug socket within 1.5 meters of your TV)

  • Place your TalkTalk TV 4K Box away from any obstacles which could block its Wi-Fi signal.
  • Don’t put your box on top of another device — this may cause overheating.
  • Avoid using a portable TV aerial — this can interfere with your TV channels & signal.
  • Leave your box on standby so that important updates can be added automatically.
  • When connecting your TV box to your Wi-Fi, you can only pick from the list of available networks displayed on your TV screen. You're unable to manually enter a networks Service Set Identifier (SSID). 

Setting up your TalkTalk TV 4K Box for recording is really simple. Please see Recording on TalkTalk TV for our simple set up instructions and information on how to record. 



TalkTalk TV Setup


TalkTalk TV Box

TalkTalk TV Box - DN360TTalkTalk TV Box - DN360T

TalkTalk TV Plus Box

TalkTalk TV Plus Box - DN372TTalkTalk TV Plus Box - DN372T

We'll send out your kit including your TalkTalk TV Box via courier service. If you're new to TalkTalk, this kit will only be dispatched once your phone and broadband services are up and running. You'll need to sign for this delivery so the driver may attempt to deliver to a neighbour if you're not at home, or you'll have the option to rearrange your delivery if it's not convenient. Find out more about your TalkTalk TV Box delivery


Connect your router to the TalkTalk TV Box

  1. Connect one end of your Ethernet cable into one of the yellow sockets on the router where it says LAN
  2. Connect the other end into the socket on your TalkTalk TV Box where it says ETHERNET (make sure your router is already plugged in and turned on)
  3. If you cannot reach, you may need to use Network Connectors


Part 2


Connect your TalkTalk TV Box

  1. Connect one end of your HDMI into your TV as shown below
  2. Connect the other end into the socket labelled HDMI on your TalkTalk TV Box

Part 3


Connect your Aerial to your TalkTalk TV Box

  1. Unplug your aerial from your TV and connect it to the ANTENNA IN socket on your TalkTalk TV Box. Alternatively, you can use the white aerial cable that came with your Box. If you're using an indoor aerial, simply plug this into the ANTENNA IN socket
  2. If it isn’t connected already, connect the other end of the aerial cable into the aerial socket on the wall


Part 4


Connect the power

  1. Connect one end of the black power supply cable into your TalkTalk TV Box as shown below
  2. Connect the other end into a power socket near your TalkTalk TV Box

Part 5


Switch on the power

  1. Switch the TalkTalk TV Box on at the back then press the power button at the front (and switch on your TV)
  2. When the middle light on your Box comes on that means you’re ready to start using your TV service

Part 6


Setup complete

Now you’re connected you’re ready to set up your TalkTalk remote to control your TV.


When you receive your TalkTalk TV service, we'll provide you with all the cables you need to get your TV service up and running.  If you've damaged or lost your cable and wish to purchase a replacement, these can be purchased from the TalkTalk accessories store.


Before you check your connections, please turn off the power supply then follow the below.


Step 1: Aerial cable

Your Freeview channels are delivered through your aerial, so if you've been experiencing problems while watching Freeview, the problem might well be with your aerial. Make sure your aerial cable is connected securely to both the aerial socket at the wall and to your TalkTalk TV Box.

For best results, we recommend you connect your TalkTalk TV Box to your main, rooftop aerial rather than a portable or indoor aerial. Find out more about TalkTalk TV and aerials.


Step 2: Ethernet cables

If you've been experiencing interruptions when watching programmes On Demand or while watching your Boost channels, then there might be a problem with the connection to your router. All this content is delivered to your TalkTalk TV Box via the internet.

Make sure your Ethernet cable is securely connected to both the LAN connection port on your router and to the back of your TalkTalk TV Box. Also, ensure the Internet light on your router is lit with a green light.

connect router to talktalk box ethernet


If you’re using Network Connectors, you should also check these cables.


Step 3: HDMI or SCART lead

Your HDMI or SCART leads are what carry the image and sound signals from your TalkTalk TV Box to your TV, so simply making sure they're secure could help with sound or picture quality issues. Whichever lead you are using, make sure one end is connected securely to the back of your TalkTalk TV Box and the other end to your TV.

For the best TV experience, we recommend you use the HDMI cable supplied so you can enjoy programmes and films broadcast in High Definition. If you need to connect using a SCART lead, these can be purchased from the TalkTalk accessories store.


You'll even notice the benefits when watching Standard Definition channels, receiving a superior picture and sound quality through your HDMI lead. Remember you'll need an HD-Ready TV to watch programmes and films in High Definition.

Connect tv and tv box with HDMI cable

Please refrain from having both HDMI and SCART cables plugged in simultaneously as sometimes your TV may switch from HDMI to SCART, presenting a lower picture quality.

If you're using a SCART lead, you'll still be able to receive FreeView and On Demand channels. However, you won't be able to watch them in High Definition or have access to HD channels.


Step 4: TalkTalk TV Box power lead

If you've been experiencing problems when switching on your TalkTalk TV Box, or with your Box cutting out, then make sure the power cable is secure. You should also make sure it’s turned on both at the mains and using the power button or switch at the back of the box.

Connect power to tv box
  how to power on Tv box



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