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TV Support

For help with your TalkTalk TV box, channels and apps.

Problems with Talktalk tv plus box not recording on E4

Conversation Starter
Private Message
Message 2 of 2

We like to record Married at first sight Australia on E4 however it nearly always fails to record. Occasionally other programmes on Channel 4 fail to record but E4 seems to fail almost all the time. I have tried resetting the box etc but to no avail…… any suggestions please.


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Private Message TalkTalk
Message 1 of 2

Unfortunately this has been going on for well over a year now and YouView found the issue to be with the signal being transmitted by the transmitter owners.


There was supposed to be a fix being applied but there has been no sign of it.


Can you get the programme on 4s catch-up app? If so that's probably the way to go when a recording fails, but the downside is not being able to skip the adverts.


Others found that the +1 channels would record. Maybe set up a recording to see if this works, then delete the recording request on E4.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).