For help with your TalkTalk TV box, channels and apps.
Tuesday
Hi Team
Can you help?
I need a replacement remote control like in picture and pic of box.
Thanks
yesterday
Wow- amazing. Thank you so much 😎
yesterday
Hi
Replacement box is on the way to you.
I've also sent a quick survey via pm.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
yesterday
@Karl-TalkTalk That's great thank you 😊
yesterday
Hi @DamoD
We do not carry stock of individual remotes for this box, so cannot just send a remote. I will have to replace the whole unit, box and remote. Is that ok ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Tuesday
Hi,
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you