Hi,
Not sure why this has happened @moorlander but I have heard of one or 2 going missing, usually ITV and All4 when the aerial connection has been lost.
The only way to get these back is to do a factory reset on the box as you can't add them yourself.
When performing this please ensure the aerial is is firmly connected to the box and note that if you use a usb yo record, this will lose it's recordings Tue to licensing issues as the set up will perceive the box yo be a different one.
You will also need to sign into the apps again
To perform the reset, press the button on the side 5 times in quick succession. This will reset the box and hopefully reinstate the missing apps.
Hope this helps.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
