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TV Support

For help with your TalkTalk TV box, channels and apps.

TV

Lemon6!
First Timer
Private Message TalkTalk

on ‎08-09-2025 06:38 PM

Message 4 of 4

I have just got my contract renewed and  on my account it says I’m paying £5 a month for TV. Can I get that removed off the deal ? 

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3 REPLIES 3

Mandisa-TT
Support Team
Staff
Private Message

on ‎09-09-2025 08:25 AM

Message 1 of 4

I've accessed your account and removed TalkTalk TV. You should receive a confirmation email within the next 24 hours. A returns bag will be sent to you within the next 7 days to return the TV Box, helping you avoid any equipment charges. If you have not received the returns bag then kindly get back to us. Starting with your next bill, you will no longer be charged for TalkTalk services. Is there anything else I can assist you with?

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Mandisa-TT
Support Team
Staff
Private Message

on ‎09-09-2025 08:01 AM

Message 2 of 4

Hi @Lemon6! I will be able to assist you with having the service removed off your account. Thanks @fr8ys 

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fr8ys
Community Star
Private Message TalkTalk

on ‎08-09-2025 06:52 PM

Message 3 of 4

Yes you can.

 

Sometimes staff here can remove this but ot would probably be best to phone the Loyalty team and request this.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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