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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV Hub

dixonbysea
First Timer
Private Message TalkTalk

on ‎21-10-2025 08:27 PM

Message 4 of 4

When prompted last month I ordered my new TalkTalk TV Hub, and got a ' Thanks for ordering ' mail at 18:45 on 26/09/2025 which stated ' Your order will be processed in the next 7 working days 

I'm still waiting !!!!!

7 days was October 7th

When will you send it ????

When will I get it ????

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3 REPLIES 3

siphosethu-TT
Support Team
Staff
Private Message

on ‎22-10-2025 09:49 AM

Message 1 of 4

Hi there @dixonbysea, please confirm if the amount for the hub was taken from your account. Thanks

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siphosethu-TT
Support Team
Staff
Private Message

on ‎22-10-2025 09:24 AM

Message 2 of 4

Hi there @dixonbysea, I'll have it looked into for you please bare with me while I check this for you. Thanks

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ferguson
Community Star
Private Message TalkTalk

on ‎21-10-2025 08:40 PM

Message 3 of 4

You would probably do best to follow up directly with customer services, details and opening hours here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad... 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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