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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV Hub

dixonbysea
First Timer
Private Message TalkTalk

on ‎21-10-2025 08:27 PM

Message 4 of 4

When prompted last month I ordered my new TalkTalk TV Hub, and got a ' Thanks for ordering ' mail at 18:45 on 26/09/2025 which stated ' Your order will be processed in the next 7 working days 

I'm still waiting !!!!!

7 days was October 7th

When will you send it ????

When will I get it ????

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3 REPLIES 3

siphosethu-TT
Support Team
Staff
Private Message

on ‎22-10-2025 09:49 AM

Message 1 of 4

Hi there @dixonbysea, please confirm if the amount for the hub was taken from your account. Thanks

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siphosethu-TT
Support Team
Staff
Private Message

on ‎22-10-2025 09:24 AM

Message 2 of 4

Hi there @dixonbysea, I'll have it looked into for you please bare with me while I check this for you. Thanks

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ferguson
Community Star
Private Message TalkTalk

on ‎21-10-2025 08:40 PM

Message 3 of 4

You would probably do best to follow up directly with customer services, details and opening hours here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad... 

 

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