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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv guide unavailable

diggers1984
First Timer
Private Message TalkTalk

on ‎26-01-2025 07:29 PM

Message 2 of 2

Hi all. New to talktalk tv.

I'm not using an aerial to receive tv , does any one know how to get rid of this message please. My remote won't get rid of it and controls the background.

Thanks all

20250126_192802.jpg

 

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fr8ys
Community Star
Private Message TalkTalk

on ‎26-01-2025 07:49 PM

Message 1 of 2

An aerial is required to view the guide.

 

Channels are on available via an aerial.

 

Some catch up apps such as ITVX and All4 require an aerial on set up to confirm your region.

 

Pressing the guide or home button should remove this message. It will appear each time you press the guide, unless you have an aerial connected 

 

Hope this clarifies the position.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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