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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv guide unavailable

diggers1984
Sightseer
Private Message TalkTalk

yesterday

Message 2 of 2

Hi all. New to talktalk tv.

I'm not using an aerial to receive tv , does any one know how to get rid of this message please. My remote won't get rid of it and controls the background.

Thanks all

20250126_192802.jpg

 

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fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

An aerial is required to view the guide.

 

Channels are on available via an aerial.

 

Some catch up apps such as ITVX and All4 require an aerial on set up to confirm your region.

 

Pressing the guide or home button should remove this message. It will appear each time you press the guide, unless you have an aerial connected 

 

Hope this clarifies the position.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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