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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv not connecting automatically to the internet

Topbasso
First Timer
Private Message TalkTalk

on ‎22-02-2024 10:19 PM

Message 2 of 2

Since I have had a new tv box it will connect to the internet if I use WPS button, but then every time I come back to it I have to reconnect it. It will not connect through my normal router by connecting using wi-fi, have to pair it using the WPS. I have checked the router password and it is correct.

Any ideas why this is please.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-02-2024 11:10 AM

Message 1 of 2

What make/model of router do you have & I assume that this is a TalkTalk TV box & if so what one is it (make/model)?

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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