TV Support

harley0459 · 7 hours ago

I have attached a USB drive to my Talktalk TV and it had recognised it and it has been formatted.

Using Cx File Explorer which sees the USB Drive but when I try to access it a pop up window appears that Permission Settings, Use This Folder. When I click on OK the next view is You don't have an app that can do this.

I'm not sure what app it could be and I can't find anything in settings.

fr8ys · 6 hours ago

Should add, if a 4k box, go to settings and find format usb to use with the box.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

fr8ys · 6 hours ago

If you have a 4k box, the box should go the formatting for use with the box.

If it's a TV Hub, the usb is for playback of media, music, photos etc, and if there is no media it can't find an app for playback.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).