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TV Support

For help with your TalkTalk TV box, channels and apps.

Upgrade for tv box

pne168
Participant
Private Message TalkTalk

on ‎11-03-2026 09:21 PM

Message 8 of 8

I have a 4k tv box. I am keen to see my photos and videos from my phone and ipad on my tv, which I can’t do with the 4k box. Is it possible to get an upgrade to the tv hub box?

Ns
Labels:
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7 REPLIES 7

nambuso-TT
Support Team
Staff
Private Message
In response to pne168

on ‎12-03-2026 11:49 AM

Message 1 of 8

How to cast photos/videos

  1. Make sure your iPad and TV are on the same Wi‑Fi network
  2. On your iPad, open the Photos app
  3. Open the photo or video you want to view
  4. Tap the Share icon (square with an arrow)
  5. Tap AirPlay
  6. Select your TV from the list
  7. Your TV may show a code — enter it on your iPad

Your photo or video should now appear on your TV.

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pne168
Participant
Private Message TalkTalk
In response to ferguson

on ‎12-03-2026 11:48 AM

Message 2 of 8

Thanks for your reply. Sorry I don’t know to cast…

Ns
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pne168
Participant
Private Message TalkTalk
In response to fr8ys

on ‎12-03-2026 11:46 AM

Message 3 of 8

Thanks for the information. I have downloaded the net gem app and linked it to my tv but I’m still don’t understand how I can cast from my iPad to the tv. I want to view my photos and videos on the tv. Any alive will be helpful.  thanks

 

Ns
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nambuso-TT
Support Team
Staff
Private Message
In response to fr8ys

on ‎12-03-2026 07:02 AM

Message 4 of 8

@fr8ys and @ferguson thank you very much for the support.

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fr8ys
Community Star
Private Message TalkTalk
In response to ferguson

on ‎11-03-2026 09:43 PM

Message 5 of 8

@ferguson I no longer have this but really should have checked the box functions! Doh!

 

@pne168 according to the box features shown here, you can cast to the box from your phone and iPad.

 

This link should let you know how.

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.

ferguson
Community Star
Private Message TalkTalk

on ‎11-03-2026 09:32 PM

Message 6 of 8

@fr8ys 

Can you not cast from phone/tablet to the TV box?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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fr8ys
Community Star
Private Message TalkTalk

on ‎11-03-2026 09:28 PM

Message 7 of 8

You will need to phone to discuss this as you may have to recontract to do so, if possible.

 

Staff here cannot discuss contract issues ile renewals.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

If you have a smart TV does this allow you to cast from your phone to the TV?

 

Alternatively, you may be able to connect to the 4k box or TV via a usb lead and view this way.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry there are plenty of ways to reach out if you need to speak to TalkTalk directly if you do not obtain the answer you require.
Please see the pinned post at the top of each forum page for a link.
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