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TV Support

For help with your TalkTalk TV box, channels and apps.

set top box not workimg

Kevin1955
First Timer
Private Message

on ‎14-04-2023 04:14 PM

Message 3 of 3

set top box not working. not recording, freezing not changing channels

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Gliwmaeden2

on ‎17-04-2023 07:14 AM

Message 1 of 3

Hi Kevin

 

Try a Youview Maintenance Reset  and see if this helps.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎14-04-2023 06:38 PM

Message 2 of 3

Add your Talktalk landline number  / account number for Talktalk staff to identify your account, in case you need further help next week, @Kevin1955. Staff will be back after the weekend. 

 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

 

Meanwhile fellow customers may be able to advise over the weekend. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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