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TV Support

For help with your TalkTalk TV box, channels and apps.

tv hub

BrynTroon
First Timer
Private Message TalkTalk
Message 2 of 2

You have sent me a new tv hub but it does not record or replay as the old one does.  You have said this will cost £3 per month extra.  I am sending this box back as I can't work it.  Wil you make sure that this £3 p/m is not added to my future bills.  Thank you.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

You'll need to call in or use Chat to get the fee removed from your bills, @BrynTroon, as it's an aspect of your contract (not a boost) so can't be done by forum staff.

 

03451 720088 from 9am, Monday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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