The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

tv hub

BrynTroon
First Timer
Private Message TalkTalk

on ‎29-09-2024 11:51 AM

Message 2 of 2

You have sent me a new tv hub but it does not record or replay as the old one does.  You have said this will cost £3 per month extra.  I am sending this box back as I can't work it.  Wil you make sure that this £3 p/m is not added to my future bills.  Thank you.

Labels:
0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎29-09-2024 12:33 PM

Message 1 of 2

You'll need to call in or use Chat to get the fee removed from your bills, @BrynTroon, as it's an aspect of your contract (not a boost) so can't be done by forum staff.

 

03451 720088 from 9am, Monday. 

Gliwmaeden2, a fellow customer.
0 Likes
© TalkTalk 2026