Battery back up

[norfolkdave]

Hello again

My internet disconnected  for a while at the weekend. Then came on.

I realise I will need two batteries, one for for the house phone and ONT.  As we are not classified aa vulnerable I would have to pay. What is the approximate cost please? I tried Live Chat but gave up waiting. Thanks for your assistance.

[Philile-TT]

Hi there @norfolkdave just to confirm are yiu experiencing dropping in connection? when did this issue start? @ferguson thank you for the information provided. 

[norfolkdave]

Thanks

[ferguson]

A battery backup is no use whatsoever in the event of a broadband outage. It is intended for short-term power cuts.