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VALMO1
First Timer
Private Message TalkTalk

on ‎19-08-2024 04:14 PM

Message 3 of 3

TalkTalk did not resolve my problem. I found a fix from an Ex-BT employee. all you had to do was pick up your handset and dial 1. Replace the hand set and this immediately cleared the line of all noise.. Such an easy fix after all that time doing the tests. I hope that you will use this response to your customers in future before going through the lengthy process of all those tests.

2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to P_J_S

on ‎21-08-2024 02:52 PM

Message 1 of 3

Hi

 

Thanks for sharing this with the Community.  Other customers with a similar issue will find this helpful.

 

Regards,

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

P_J_S
Chatterbox
Private Message TalkTalk

on ‎21-08-2024 02:49 PM

Message 2 of 3

OMG!

 

We have had a crackling line for ages. After a few minutes of chatting we could hardly hear each other. 

After trying your suggestion the line has completely clear of noise.

Thank you for sharing that  you are a hero.

 

Kind Regards

Paul

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