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Rob1951
Popular Poster
Private Message TalkTalk
Message 3 of 3

What do I need to know and what do I need to do 

Red rob
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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Rob1951

 

Best option would be to call the loyalty team on 03451720088 They will be able to see what is available

 

Sorry for any inconvenience caused 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Talktalk has deals which will show up in My Account or on its main website, or you may be offered a free upgrade, @Rob1951.

 

It's worth being proactive and checking what's available and then phoning or using Chat to order it when you know you're likely to have time to have workmen around, as this involves a significant change to the infrastructure for bringing broadband into your home:

 

https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166

 

When ordering, specifiy whether you want to use VOIP, keeping your phone number, as it's tricky getting it added later.

Gliwmaeden2, a fellow customer.
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