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on 11-03-2025 04:24 PM
What do I need to know and what do I need to do
on 12-03-2025 09:21 AM
Hi Rob1951
Best option would be to call the loyalty team on 03451720088 They will be able to see what is available
Sorry for any inconvenience caused
11-03-2025 05:58 PM - edited 11-03-2025 05:59 PM
Talktalk has deals which will show up in My Account or on its main website, or you may be offered a free upgrade, @Rob1951.
It's worth being proactive and checking what's available and then phoning or using Chat to order it when you know you're likely to have time to have workmen around, as this involves a significant change to the infrastructure for bringing broadband into your home:
https://community.talktalk.co.uk/t5/Articles/How-Full-Fibre-is-installed/ta-p/2555166
When ordering, specifiy whether you want to use VOIP, keeping your phone number, as it's tricky getting it added later.