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| Subject | Author | Views | Posted | |
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Update 4:30pm
We’re having one or two problems with some of our systems right now. Our agents wou...
| 86 | 05-02-2026 02:59 PM | ||
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We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 17 | 26-01-2026 10:49 AM | ||
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We're aware that customers connected to the Bridlington exchange are currently experiencing a loss ...
| 37 | 16-01-2026 06:47 PM | ||
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We're aware that customers connected to multiple exchanges are currently experiencing a loss of ser...
| 37 | 14-01-2026 01:24 PM | ||
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We're aware that customers may experience a slight delay when contacting some of our teams via Live...
| 32 | 14-01-2026 12:54 PM | ||
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We're aware that customers connected to the St Helens exchange are currently experiencing a loss of...
| 63 | 10-01-2026 05:37 PM | ||
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We're aware that customers connected in the Leith area are currently experiencing a loss of service...
| 50 | 08-01-2026 01:59 PM | ||
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Latest update 2pm:
We are currently having issues with some of our systems at the moment, as suc...
| 63 | 07-01-2026 09:26 AM | ||
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We'll be updating some of our websites on 7th January
Start time - 00:00 AM End time - 07:00 AM ...
| 54 | 06-01-2026 04:55 PM | ||
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We're aware that customers connected in the North Downs area are currently experiencing a loss of s...
| 62 | 04-01-2026 05:42 PM | ||
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We’re aware that some customers are currently unable to make or receive calls. Our engineers are in...
| 75 | 15-12-2025 02:35 PM | ||
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We'll be updating some of our websites on 12th December
Start time - 03:00 AM End time - 07:00 A...
| 89 | 11-12-2025 09:23 AM | ||
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We're aware that customers connected to the following exchanges are currently experiencing a loss o...
| 94 | 04-12-2025 11:38 AM | ||
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We're aware of an issue when our teams are trying to book engineer appointments for you. You may al...
| 111 | 24-11-2025 11:27 AM | ||
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We're aware that customers connected in the Wirral area are currently experiencing a loss of servic...
| 128 | 20-11-2025 10:16 AM | ||
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We're aware that you may experience a delay when trying to contact our tech support teams. We're re...
| 110 | 19-11-2025 04:15 PM | ||
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We're aware that customers may have issues accessing some websites.
This is due to an outage with...
| 119 | 18-11-2025 01:41 PM | ||
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Due to an outage at one of our main contact centres, you may experience a delay speaking with us. O...
| 101 | 17-11-2025 10:38 AM | ||
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Update 25th November:
Due to the storm Openreach have declared a MBORC (matters beyond our reason...
| 111 | 14-11-2025 09:01 AM | ||
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Due to an outage at one of our main contact centres, you may encounter a delay in getting through t...
| 96 | 13-11-2025 12:09 PM |