We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
| Subject | Author | Views | Posted | |
|---|---|---|---|---|
|
Update Monday 27th October 9am:
The loss of service is due to damage to a subsea cable. This dam...
| 240 | 03-10-2025 04:39 PM | ||
|
Due to an outage at one of our main contact centres, there may be a delay in reaching us. Our onli...
| 188 | 30-09-2025 04:13 PM | ||
|
We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 166 | 25-09-2025 01:38 PM | ||
|
We'll be updating some of our websites between 24th September and 25th September
Start time - 09:...
| 169 | 24-09-2025 05:09 PM | ||
|
We're aware that you may encounter a delay when getting in touch with our teams. We're really sorry...
| 160 | 04-09-2025 01:55 PM | ||
|
Latest update 10am: Openreach engineers are working on the issue to resolve this issue and restore ...
| 189 | 28-08-2025 07:47 AM | ||
|
We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 155 | 27-08-2025 11:22 AM | ||
|
Latest Update 2pm: Engineers are continuing to work to restore service as soon as possible.
W...
| 192 | 19-08-2025 11:36 AM | ||
|
We're aware that customers connected to the following exchanges are currently experiencing a loss o...
| 169 | 18-08-2025 08:26 AM | ||
|
We're aware that customers connected to the following areas are currently experiencing a loss of se...
| 179 | 12-08-2025 11:53 AM | ||
|
Latest Update 12th August 2025: Work is still ongoing to restore service. Openreach engineers are w...
| 194 | 07-08-2025 02:14 PM | ||
|
On Monday 4th August 2025 large parts of Scotland, northern England and Northern Ireland were hit b...
| 181 | 05-08-2025 11:36 AM | ||
|
We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 181 | 29-07-2025 06:25 PM | ||
|
Update 30th July: A repair vessel has been sent to the cable break site. Openreach are continuing t...
| 176 | 27-07-2025 11:20 AM | ||
|
We are aware that some of our customers are unable to make calls to or receive calls from BT, Vodaf...
| 167 | 25-07-2025 11:10 AM | ||
|
We're aware that some customers may be experiencing issues making calls to mobile numbers or receiv...
| 166 | 24-07-2025 01:59 PM | ||
|
Openreach will be updating some of their systems between
Start time - 18th July 11pm End time - ...
| 167 | 18-07-2025 09:13 AM | ||
|
We'll be updating some of our websites on 15th July
Start time - 15th July 11:30pm End time - 1...
| 181 | 15-07-2025 03:29 PM | ||
|
We're aware that customers connected to the Oxford exchange are currently experiencing a loss of se...
| 170 | 11-07-2025 08:49 AM | ||
|
Hi Folks, Hoping someone can give me some advice, in simple terms ('cos I'm a simple Bu**er!) Bou...
| 411 | 07-07-2025 11:13 PM |