We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
| Subject | Author | Views | Posted | |
|---|---|---|---|---|
|
We’re currently aware of a Serious Incident affecting the Chesterfield exchange area. The issue is ...
| 123 | 02-11-2025 09:49 AM | ||
|
Repair work to implement a permanent fix is now complete. The cable was fully repaired around 19:3...
| 139 | 27-10-2025 09:56 AM | ||
|
Update 13:45: Some websites are becoming available again as AWS engineers resolve this issue.
...
| 152 | 20-10-2025 09:33 AM | ||
|
Update Tuesday 9am: Openreach engineers have restored power to the exchange, which has brought serv...
| 144 | 20-10-2025 08:12 AM | ||
|
We'll be updating some of our websites on
Start time - Monday 20th 00:00 AM End time - Monday 20...
| 121 | 19-10-2025 08:06 PM | ||
|
We'll be updating some of our websites on
Start time - Sunday 19th 00:01 AM End time - Sunday 19...
| 135 | 17-10-2025 04:14 PM | ||
|
We're aware that customers connected to the Vodafone network are currently experiencing issues with...
| 140 | 13-10-2025 05:30 PM | ||
|
Update 11:45am: This issue is being worked on by Openreach engineers who have identified a power fa...
| 173 | 10-10-2025 08:42 AM | ||
|
We're aware that some customer may be experiencing issues accessing their webmail service. Issues i...
| 102 | 07-10-2025 11:08 AM | ||
|
Update Wednesday 3pm: Openreach have confirmed work is progressing well to restore services levels ...
| 175 | 07-10-2025 09:13 AM | ||
|
We’re aware some customers may experience some issues when trying to access webmail.
We’re s...
| 142 | 06-10-2025 06:56 PM | ||
|
If the original post was locked? You want to silence me just like talktalk, it seems.
| 139 | 03-10-2025 11:58 PM | ||
|
Update Monday 27th October 9am:
The loss of service is due to damage to a subsea cable. This dam...
| 207 | 03-10-2025 04:39 PM | ||
|
Due to an outage at one of our main contact centres, there may be a delay in reaching us. Our onli...
| 160 | 30-09-2025 04:13 PM | ||
|
We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 139 | 25-09-2025 01:38 PM | ||
|
We'll be updating some of our websites between 24th September and 25th September
Start time - 09:...
| 141 | 24-09-2025 05:09 PM | ||
|
We're aware that you may encounter a delay when getting in touch with our teams. We're really sorry...
| 129 | 04-09-2025 01:55 PM | ||
|
Latest update 10am: Openreach engineers are working on the issue to resolve this issue and restore ...
| 170 | 28-08-2025 07:47 AM | ||
|
We are currently having issues with some of our systems at the moment, as such when you speak to on...
| 129 | 27-08-2025 11:22 AM | ||
|
Latest Update 2pm: Engineers are continuing to work to restore service as soon as possible.
W...
| 164 | 19-08-2025 11:36 AM |