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TopCashback not tracking: Order Number required that begins with 'N7' 'N8' or 'S0'

Davori
First Timer
Private Message
Message 3 of 3

Hello,

 

My topcashback claim isn't tracking, despite my Fibre 150 installation having been completed quite some time ago now. 

 

In order to file a missing cashback claim, I require an order number that begins with 'N7' 'N8' or 'S0' followed by 7 digits, mine is numerical only ( 10 digits, beginning 1014). The order number is nowhere to be found on 'My Account', nor on my bill. 

 

Can you please let me know how to get hold of this number?

 

Thanks,

 

Davor

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Davori

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Please complete your community forum profile details, @Davori, for Talktalk staff to identify your account. 

 

Go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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