TalkTalk TV On Demand lets you catch up on TV you've missed at a time that suits you. All On Demand programmes are delivered via your internet connection, which is why we ask you to connect your TalkTalk TV Box to your router during your installation.
Programmes are usually available for about 7 days after broadcast, but some can be available for up to 30 days. So, it's best to check the expiry date next to the programme information for the end date.
From the Guide, scroll left and launch any On Demand content where you see the play button.
Select Players or Apps and take your pick from the best On Demand players.
Search for your chosen programme and select one from the results.
If you have the TalkTalk TV Plus Box, you can record programmes directly from live TV but anything On Demand can't be recorded.
Don't forget, programmes are often repeated, or may be available for longer in the relevant On Demand player. So, it's a good idea to search for it to check when you can watch it.
If you're experiencing problems with your On Demand service, please take a look at the steps below.
If you're On Demand picture quality isn't as good as it should be, it's often due to a connection problem. Follow the checks below to fix the problem:
Check you have an internet connection
Some programmes can take a while to be added to On Demand, and others e.g. live events may not be made available On Demand at all. It's also worth noting that whilst you can usually watch the same programmes using a player (e.g. BBC iPlayer) on your computer as you can on TalkTalk TV using the On Demand players, occasionally there may be differences. These scenarios are due to the legal rights of certain programmes or a decision by the broadcaster.
To keep your TalkTalk TV Box working at its best, and check for missing players, it's a good idea to have the latest software version. We send this out to your box automatically, but if you regularly switch it off at night you might not have the latest updates. If you notice any of your players are missing, a quick aerial check and software update should resolve the problem, please visit TalkTalk TV Box Software Updates.
If your On Demand isn't working as expected, it's usually because there's a connection problem. Follow the steps below to fix the issue:
We’re sorry, NOW is no longer supported on our TalkTalk TV Plus DN370T box. Don’t worry, the majority of our boxes still have access to NOW. However, if you are affected you'll see a message on your TV Box upon opening the app.
*Supported Youview devices, LG TV, Samsung TV, Apple TV, Xbox, Playstation, Android, iOS, PC & Mac.
If you’re getting an error message on a single On Demand player you’ll need to refer to the player providers below for more help. If none of the players are working, your TalkTalk TV box may not be connected to your broadband network.
BBC iPlayer - BBC iPlayer website
ITVX Player - 03448814150 - ITV website
Channel 4 - 03450760191 - Channel 4 website
Demand5 - 02086127700 - Channel 5 website
Milkshake - 02086127700 - Milkshake website
Netflix - Netflix website
NOW - NOW website
STV - 01413003704 - STV website
S4C - 08706004141 - S4C website
UKTV - 08457344355 - UKTV website
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