Whenever you do anything online - whether that's sending an email or updating your social media - data is sent over your broadband connection. The rate at which this data is sent it down to your broadband speed, which can be affected by many different factors.
For more information about what can cause slow Wi-Fi speeds, choose an option below.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our Community Is here 24/7, 365 days a year, why not post a question?