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What affects your broadband speed

Whenever you do anything online - whether that's sending an email or updating your social media - data is sent over your broadband connection. The rate at which this data is sent it down to your broadband speed, which can be affected by many different factors.

For more information about what can cause slow Wi-Fi speeds, choose an option below.


Router setup

Here's how an incorrect setup can cause slow speeds.

Your home

Here's what can cause slow speeds within your home.

Your area

Here's what can cause slow speeds outside of your home.

Your devices

Here's how your router and devices can cause slow speeds.



Still need help?

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Service ​Centre

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