Account Login Not working

[Harpics1]

Login page MyAccount not working for me 21 Dec 10am. Can get in via other routes but the main page is failing after entering login details.

[Michelle-TalkTalk]

Hi,

Is this still happening since your last post please?

Thanks

Michelle

[Harpics1]

Barely a second or two, if I click on my account link of F5  it reloads the page correctly showing I am logged in correctly without timer warning. Then it works okay no problems after that.

[Arne-TalkTalk]

When you click on the stay logged in blue button how long before it re-appears? 

[Harpics1]

Yes it works but is the same as my usual login page. Also the time-out login message still keeps popping up see attached screen shot. And mail is still taking time to load screen.  Rod

[Arne-TalkTalk]

Can you try

https://auth.talktalk.co.uk/login

[Harpics1]

https://myaccount.talktalk.co.uk/home

It is still the same but now new problem keep getting login timed expiry message, "Your Session is about to expire"; this happens as soon as I have logged in. Then reload my Home page and it does not return. Rod 

[Arne-TalkTalk]

I cant replicate the issues you are seeing.  Server is fine as far as I know.   Can you post the link you are using for My Account.  

[Harpics1]

Even more strange now. In the last 4/5 days I keep getting a TalkTalk time-out expiry warning message popping up, if I reload talk talk page it mostly does not repeat. Your Server a problem?

[Arne-TalkTalk]

I'll try some testing.

[Harpics1]

Epic also MS Edge plus Vivaldi and Chrome in Phone and Tablet.

[Arne-TalkTalk]

Whats the main browser that you use? 

[Harpics1]

I have and my phone. It is working again but the problem remains that it can take a few seconds or even a F5 reload to get the page to load. Also done all the clear cache browsing data etc. Thanks

[Arne-TalkTalk]

Hi Harpics1

Have you tried using a different browser/device?