App keeps freezing
Sunday
Message 3 of 3
I haven't been able to see my bill for months it freezes and doesn't go any further 😡
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2 REPLIES 2
Monday
Message 1 of 3
Hi Ymmot1234
This is usually a browser issue, the usual steps are:
Clear cache/ on the device you are using
Disable pop-up/ad blockers
Use a different device (pc/laptop etc)
Regards
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Sunday - last edited Sunday
Message 2 of 3
It sometimes helps resolve this if you disable any ad blockers and allow pop ups, @Ymmot1234.
Also try an alternative browser.
I'll move this to the billing section for you. Staff are not back before Monday, however.
Gliwmaeden2, a fellow customer.
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