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Autilomatic compensation not received

MaxEn
First Timer
Private Message TalkTalk

on ‎23-09-2024 08:45 PM

Message 2 of 2

We had no internet between 16/07/2024 and 05/08/2024. I previously raised a complaint about communications during that time and I was assured that there would be automatic compensation as per the scheme specified. It's now been over a month since the resolution and we've recieved no compensation.

 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎24-09-2024 01:05 PM

Message 1 of 2

Hi MaxEn

 

I have asked the Auto compensation team to investigate,

 

Once the investigation is complete you will receive an SMS/Email.

 

Regards

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