The extra is for the days between the switch and making up the first bill, @NealO1, as these days have to be accounted for on Talktalk's system. The rest of the bill will be for the month ahead.
If in doubt about the dates covered, speak to the Shell Migration team on 03451 720088.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
